“This time last year I was a broken-down person. There was a numb feeling. I used to feel like a shell. Looking back, that’s from being on the streets, not in contact with the stronger strength.

They (the staff) made me strong, they gave me a bit of their strength to carry on.  It was a form of something unseen to me, but I was feeling it, like.

Now I can feel things and see things better than I could back then. There’s meaning to what I do, even washing my hands, I’d be saying, ‘isn’t this lovely’. Before, everything was negative. There was no feeling before. I thought there was no hope; but today, there is hope.”